Relationships, friendships (close or just acquaintances), committees, small groups and any other combination of people can be messy and sometimes painful.. These combinations can be hard to establish and even harder to maintain. I’ve seen that clearly, time and time again.
Our stories are unique combinations of high points and low points. We accomplish, live through, celebrate and grieve so many different things. Our personalities, and our giftedness, predispose us to appear a certain way to others and to ourselves – with all the good points and bad points, making certain connections naturally easier or harder. Our experiences and the things that have wounded us make us more sensitive or less sensitive to someone else’s story – and therefore can open up areas where we inadvertently cause pain or react in pain to others.
It is not an easy thing to navigate through this and form relationships that are healthy and godly. Relationships that last in healthy ways or that end – and some do need to end – in healthy ways.
It’s not as if there is only one thing to focus on and an easy formula to follow. Setting boundaries is important. So is extending grace. Speaking about things that hurt you is important. So is recognizing that you may need to help people understand. Continuing to heal from your own wounds and trauma is essential in learning how to do these things. Learning to listen to the nudge of the Holy Spirit in any given exchange cannot be underestimated.
For the last few years, I’ve grieved that the ability to have conversations – especially as brothers and sisters in Christ – seems to have eroded. There are regularly accusations delivered with harshness and an unwillingness (often for all involved) to really listen in an effort to try and understand, or to believe the best about each other, or even to “agree to disagree”. Conversations are replaced by dialogs where instead of listening we are mentally forming our next point which will provide the defense for our position. Someone’s comments are attributed to maliciousness or serve as a reason to walk away, rather than as a way to have an encounter that helps both parties grow in understanding of the other one, often learning new ways to care for each other in the process.
But here’s another wrinkle that is buried in the details of how a conversation goes. There is truth and standing for truth and justice matters. Agreeing to disagree is hard, and maybe not always appropriate, when you see a great need, a great injustice, or a situation that feels life-threatening to you.
So how do we speak the truth in love? And on the flip side, how do we listen in a loving way.
Jesus perfectly modeled grace and truth. He also balanced His pursuit of people with His willingness to honor their choices and let them walk away. But it doesn’t come easily to us.
Much of the time it is complicated. Some people may be horrified to learn that they hurt someone and will use the situation to grow in wisdom and discernment. Others may be so insensitive to another’s pain, and so entrenched in their beliefs or their own need to be right, that a conversation makes no difference. Two people might agree that something is wrong (or right) but not agree on whether there is only one way to address the issue – and be unwilling to really listen to another possibility or to sense that your hearts actually want the same thing.
Those with a background of being hurt, whose story of healing has required them to learn to draw boundaries, may or may not be able to have a conversation – when the possibility of being hurt again is real. Those who are passionate about an issue and have educated themselves about it may have no patience for others who don’t bring the same research and thought. And so instead of conversations, you have situations where someone doesn’t pass your “litmus test” and you shut them down. And distance becomes entrenched. And assumptions about “people like that” form deeper roots.
Even the extending of grace – a part of believing the best about someone and often a part of “agreeing to disagree” – can cause problems. Done begrudgingly, it can create resentment. It can also get sloppy when it’s not true grace. It can excuse bad behavior, it can allow abuse to continue, it can avoid hard conversations for the wrong reasons. Learning to self-advocate, to appropriately speak up for oneself, to be honest about things is important. So is learning to say “you cannot treat me this way”. But I also believe there is more grace available to us, and through us, than we often access.
A pastor once worked hard to convince me that “being truthful” was more Christ-like than “being nice”. It was hard for me to grasp. But it was a game changer once I did.
So – how do we navigate this? I am someone who, by nature, doesn’t get angry often. That may sound “nice” but it’s not always healthy. There are things we should be angry about. I do know how to get sad though. So my ways of navigating this may be tipped toward my personality.
Here are some thoughts.
Learn to recognize the nudge and voice of the Holy Spirit. As a starting point, that’s essential. What is right in one situation may not be what is right in the next. What we can handle on a bad day may be different from what we can handle when we aren’t in stress overload. The details of navigating this are influenced by a myriad of factors, many of which seem to change daily.
Recognize that hurts and misunderstandings are part of doing life together. I believe being in community is worth this risk. I also believe the enemy will try to use these things to get a foothold in your life. And I believe that pursuing healing for ourselves is essential to navigating them well.
Be prepared to be rebuffed, misunderstood or accused of things you did not do. Accept that you may get hurt. Do the right thing anyway but seek the Lord about what that is. Stay where you are called to be. Press through. Remember Jesus who for the joy set before Him endured the cross. At times, you may need to speak up for yourself and set boundaries. Other times you may need to lay down your desire to set the record straight – or do it in a way that requires gentleness when you just want to insist. I believe we can learn to be better at these conversations, but that’s not a guarantee you won’t get hurt.
Grieve that it may be unfair. But work hard to acknowledge that and move on. Don’t get stuck there.
Pursue direct conversations, work to keep your heart soft and avoid rumors or gossip. Honor the instruction in Scripture to go directly to the person – and to not gossip. As best you can, keep your heart soft. Being truthful or direct does not preclude being gentle or firm. We are to speak the truth in love, but also to believe the best about the other person. (However, see the point about patterns of behavior, below.) Be open to God doing something in the conversation. That happens more often when hearts are soft.
Ground your true identity in the Lord. A counselor once asked me “What are you most afraid of?” My response was “That people who don’t know me will believe what this person says about me.” He asked “Can you live with that?” It took a while, but I got there. And I discovered when (and how) to have the conversations that let me talk about my own perceptions of the experience – and when to just let it go.
If you are attacked or wounded, accept responsibility for pursuing your own healing. The hurt is part of living in community and relationship. Yes – it’s often unfair. But now it is your responsibility to pursue your own healing.
The person who hurt you may be operating out of wounds that were unfairly inflicted on them. You can’t force their healing but you can take responsibility for yours. And perhaps, a bit of compassion creeps in as you recognize you share the reality of being wounded unfairly.
Recognize that hurt can occur even when that was not your intention. In most cases it is right to start by acknowledging that hurt occurred. Avoid the false apology of “I’m sorry if you feel hurt” or “I’m sorry if I hurt you.” Accept that you did hurt them. It wasn’t your intention. The accusation might be unfair. But it happened and acknowledging that is important to the conversion getting to the heart of things. And to the degree that you need to “own” it, do so. Ask forgiveness if you need to.
Listen well. If you have listened well to their hurt, it’s easier for them to hear “I’m so sorry. That was not my intention at all.” Don’t jump in with your defense prematurely.
Recognize the difference between convictions and preferences. It’s a variation on “choose your battles”. Decide whether or not you can remain in relationship. See if the other person is teachable. If you can’t stay, or they aren’t teachable, learn to state that in a calm way that explains your conviction and maybe expresses sorrow over the parting of ways.
Be prepared to draw appropriate boundaries, when it is the right thing to do. This is sometimes necessary and healthy. So learn to do it well. But don’t use “drawing boundaries” as an excuse to avoid conversation. Be honest with yourself. Ask trusted friends or counselors for wisdom. Spend time with the Lord asking Him for His guidance. And then stand firm in your healthy convictions.
Be humble when someone disagrees with you. It will take a willingness from both of you to “agree to disagree” but you can initiate the conversation that asks them to help you understand their viewpoint. They may not be willing. But you will have done what I believe the Lord asks of you. The goal is to grow in understanding – not necessarily to come to a complete agreement. Be open to recognizing how your assumptions affect the conversation.
Distinguish between your responsibility and their responsibility. You cannot make this happen by yourself. You can’t argue someone into loving you. And you can’t always love them into loving you. We’re still called to love – and love is powerful – but we can’t guarantee they will love (or even like) us back. They have choices and responsibilities of their own.
Be sensitive to whether you automatically took offense at something that was said or done. Being offended is different than being hurt. Taking offense can sometimes keep you entrenched in defensiveness in such a way that you miss out on the possibility of learning and growing and healing.
Consider whether this is a pattern of behavior or a random occurrence. We need to deal with patterns differently than we do individual events. A pattern of abuse or insensitivity needs boundaries. It’s shown itself over time or in various ways. A comment that hurts in the moment may be very different – perhaps a misunderstanding, a lack of understanding from a speaker who may be very teachable about why that hurt, or an issue with context.
It’s not easy. But it’s important.


